Emma R.
Private tutor in Cairns, Australia
Education
Currently studying Bachelor of Nursing Science. Annual - OHS, Heat Injury Management, Equity & Diversity, Ethics & Fraud, Security, Suicide Awareness, Mental Health Awareness, Alcohol & Drug Awareness, Department of Defence 2011 – Apply First Aid HLTFA301B, Allens Training, NSW 2011 - Certificate III in Pathology, Adept Training, NSW 2011 - Statement of Attainment (SOA) towards Certificate IV in Pathology (Cannulation) 2009 - Statement of Attainment (SOA) towards Certificate IV Training and Assessment, Department of Defence 2007 - Certificate IV in Business (Frontline Management), Department of Defence 2007 - SOA towards Diploma in Government (Management), Department of Defence 2005 - Certificate II in Health Care (Defence), Department of Defence 2004 - Certificate IV in Dental Assisting, Department of Defence 2002 - SOA towards Certificate III in Public Safety (Boatswains Mate), Department of Defence 1997 - Certificate III in Dental Assisting, Perth Dental Hospital, WA 1994 - Certificate IV in Hospitality, Perth Hospitality Professionals, WA
Experience
Practice Management – Valuable experience managing two separate practices with vastly different conditions. Managed one practice autonomously which required considerable stakeholder liaison to ensure staff were afforded dental care despite a lack of dental experts. Managed the other large practice overseeing safety, administrative staff, policy compliance, client management, and training. Dentistry – Over 15 years’ experience working alongside Dentists to provide a range of preventative and corrective oral health services. Highly capable Dental Hygienist and Assistant with expertise in infection control, equipment management, and client liaison. Business Administration - Highly confident in business administration and the completion of reports, forms and spread sheets using the MS Office suite. Effectively prioritises tasks and allocates tasks to realistic daily schedules. Thrives in a busy environment. Communication Skills - Able to communicate well to address client needs and coordinate client service activities. Proven ability to relate to a diverse range of people as a customer service representative and team member. Displays excellent telephone manner and employs active listening strategies. Professionalism - Dedicated to quality focus by accomplishing tasks by considering all areas involved no matter how small, showing concern for all aspects of the job and monitoring quality and consistency. Major Achievements Managed the career progression of trainee Dental Assistants by providing regular opportunities for competency log progression, mentoring and professional advice. Contributed significantly to the ongoing availability of qualified dental health providers in the organisation. Demonstrated an outstanding level of adaptability when performing dental care work in two overseas projects. Often worked in adverse conditions, having to dig out debris filled areas to establish best possible conditions for healthcare provision in the wake of an earthquake and tsunami. Worked with broken and incomplete equipment and conducted highest possible care standards in remote and impractical locations. Maintained a 90% average in the ADF Dental Hygiene Course and Senior Dental Assistant Course. Developed the skills to perform in the role and travelled between several locations to provide dental hygiene and assistant services. Background A fully qualified dental health care provider with dental practice management experience. Have committed over ten years to the organisation, contributing to the successful outcomes of countless projects both nationally and abroad. In 2006 was awarded the Australian Defence Medal and Humanitarian Overseas Medal - Indian Ocean Clasp in recognition of sacrifice and performance during service to the organisations initiatives.
Availability
Weekends at any time, Monday at any time, Tuesday at any time
Can Meet
Up to 1 hour away for a flat fee
Hobbies
I enjoy teaching and taking part in classes for many forms of dance. I love hanging out with my dog and taking her for walks. I adore reading and theatre.
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